Manage your time and spend with the below options, to ensure you play responsibly.
Limits you set will only be applied to your account and not shared across other Entain Group accounts you may have.
Cap the amount you can deposit daily, weekly and/or monthly.
While limit decreases are implemented immediately, increases require confirmation after 24 hours in order to take effect.
Max Stake Limit
Set the maximum amount you can stake on a single spin on a Slot. It doesn’t limit how much you can wager on a daily, weekly, or monthly basis.
While limit decreases are implemented immediately, increases take effect after 24 hours.
Pause your ability to deposit at the times of your choosing, such as late at night or over the weekend.
You can select specific days or dates when you don’t want to be able to deposit in your account.
Get an alert telling you how long you’ve been playing at the end of your selected time. You can then choose to continue your session or log out.
Any changes made to your Reality Check settings while playing a game will be applied only after starting a new session.
Take regular breaks in between active sessions, for 15 minutes up to 3 hours.
We’ll give you a warning 5 minutes before your break starts.
When you’re on a break, you won’t be able to deposit or play. You will still be able to withdraw funds and view your betting/gaming or payment history.
Account Closure & Reopening
Close your account by blocking Casino for any period.
Your account will be reopened automatically as soon as the time period you set for the closure expires. You will have an option to unblock product/s before the date specified in your account.
Please note you will be unable to reopen your account for 24 hours following your account closure.
Account/product closure is a good option If you’d like to take a short break from gambling. If you think you have a gambling problem, we suggest you self-exclude and seek assistance from one of the organisations in our Sources of Help section.
With self-exclusion you can prevent yourself from gambling for an extended period and the process is irreversible.
To close all or part of your account, or learn more about this feature, go to My Account.
Take a break whenever you want, from 24 hours up to six weeks. Once the irreversible Time Out expires, your account will automatically reopen.
You can find out more about the Time Out feature in My Account.
With self-exclusion, you can prevent yourself from gambling for a period of six months up to five years (which can be extended). Once activated, self-exclusion is irreversible.
During this time you won’t be able to make a deposit, place a bet, or receive emails about bonuses or promotions.
You can self-exclude from your Gala Casino account, all Entain Group labels, or every UK-registered online gambling website through GAMSTOP.
Registering for GAMSTOP will block you from logging in online or setting up gambling accounts with businesses licensed in Great Britain if you’re a UK resident. It’s a free service. You can register for 6 months, 1 year or 5 years.
As part of our TalkBanStop campaign, we recommend registering for free Gamban blocking software for your devices as well as excluding yourself through GAMSTOP. Click here to contact a trained adviser for more information.
GAMSTOP have also created a short video to explain more about their service:
Gamstop video (https://vimeo.com/369796778)
You can also download GAMSTOP's registration guide here.